{"id":1199,"date":"2020-08-31T10:51:25","date_gmt":"2020-08-31T10:51:25","guid":{"rendered":"http:\/\/mylumnen.com\/?page_id=1199"},"modified":"2023-12-21T12:40:59","modified_gmt":"2023-12-21T12:40:59","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/mylumnen.com\/shipping-returns\/","title":{"rendered":"Shipping &#038; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1199\" class=\"elementor elementor-1199\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e055fbe elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e055fbe\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-86c8bb8\" data-id=\"86c8bb8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eba61b1 elementor-widget elementor-widget-heading\" data-id=\"eba61b1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Shipping &#038; Returns<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b80f2da elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b80f2da\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8813bd elementor-widget elementor-widget-text-editor\" data-id=\"b8813bd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Please allow up to 48 hours for order processing.<\/p><p>SHIPPING DESTINATIONS<\/p><p>Please allow up to 48 hours for order processing.<\/p><ul><li>All orders over $ 69 &#8211; Free shipping<\/li><li>Orders under $ 69 &#8211; $ 9.99 charge<\/li><\/ul><p>Orders within USA ships via FedEx \u2013 3-7 business days<\/p><p>Worldwide orders ships via our logistic centers around the world &#8211; Delivery time depends on local delivery companies (no delivery time guaranteed), please note that in some countries local custom fees are applicable.<\/p><p>PO Box \u2013 Delivery time is 3-8 business days<\/p><p>APO\/FPO &#8211; Delivery time is 4-6 weeks.<\/p><p>BUSINESS DAYS:<br \/>Monday \u2013 Friday, excluding legal\u00a0holidays within the European continent\/ USA. Orders should be made\u00a0before 14:00 (+1 GMT) in order to be processed on the same business day. Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Standard Shipping Charges apply. Please select the shipping option that best suits your delivery needs during \u201cCheckout\u201d.<\/p><p>Our express shipping carrier is FedEx does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes. APO and PO Box orders will be shipped via local courier.<\/p><p>TRACKING YOUR ORDER<br \/>Please contact our Customer Service if you need assistance tracking your order.<br \/>Our customer service representatives are more than happy to assist you during our business hours on Monday through Friday, 09:00AM\u2013 17:00PM (+1 GMT).<\/p><p>RETURN A PRODUCT<br \/>MyLumnen.com offers refunds on unopened products (only products bought at full price from this website) within 30 days. Simply return any unopened product for a full refund. Please call or contact us through our website as a customer service representative will assist you prior to sending the product back to have a case number or a RMA number (Return Merchandise Authorization) assigned to the return. Shipping Costs to return items to Lumnen are the responsibility of the customer.\u00a0<\/p><p>We will refund your credit card and only charge for shipping and handling charges, if any. Returns typically require 10 business days for processing once received by our warehouse. Shipping Costs to return items to Lumnen are the responsibility of the customer.<\/p><p>In-Store Purchases &#8211; Physical locations are independently owned &amp; operated as a separate entity from the website\/web department. Most of the locations are all final sales. Please refer to the original purchase receipt for contact details &amp; exact store policies.\u00a0<br \/>If you need assistance with an In-Store Purchase, please contact our customer service and we will do our best to assist you.<\/p><p>Please Note \u2013 we will refund only products that have been bought through our website: https:\/\/mylumnen.com\/<br \/>If you receive a damaged product(s) please contact us immediately and we will replace your product(s).<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Please allow up to 48 hours for order processing. SHIPPING DESTINATIONS Please allow up to 48 hours for order processing. All orders over $ 69 &#8211; Free shipping Orders under $ 69 &#8211; $ 9.99 charge Orders within USA ships via FedEx \u2013 3-7 business days Worldwide orders ships via our logistic centers around the &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/mylumnen.com\/shipping-returns\/\"> <span class=\"screen-reader-text\">Shipping &#038; Returns<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shipping &amp; Returns | MyLumnen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mylumnen.com\/shipping-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Returns | MyLumnen\" \/>\n<meta property=\"og:description\" content=\"Please allow up to 48 hours for order processing. SHIPPING DESTINATIONS Please allow up to 48 hours for order processing. 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